Saturday, March 31, 2018

Facebook New Subscription Service for Creators and Pausing Messenger Chatbots

Welcome to this week’s edition of the Social Media Marketing Talk Show, a news show for marketers who want to stay on the leading edge of social media. On this week’s Social Media Marketing Talk Show, we explore Facebook’s New subscription service for creators and pausing Messenger chatbots with Luria Petrucci, Facebook privacy updates, and

This post Facebook New Subscription Service for Creators and Pausing Messenger Chatbots first appeared on Social Media Examiner.

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Friday, March 30, 2018

LinkedIn Prospecting: How to Find and Connect With Future Customers

Do you want more clients? Wondering if LinkedIn can help you acquire more business? To explore how to use LinkedIn to find leads and turn them into customers, I interview John Nemo. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed to help

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How to Target Featured Snippet Opportunities - Whiteboard Friday

Posted by BritneyMuller

Once you've identified where the opportunity to nab a featured snippet lies, how do you go about targeting it? Part One of our "Featured Snippet Opportunities" series focused on how to discover places where you may be able to win a snippet, but today we're focusing on how to actually make changes that'll help you do that. Give a warm, Mozzy welcome to Britney as she shares pro tips and examples of how we've been able to snag our own snippets using her methodology.

Target featured snippet opportunities

Click on the whiteboard image above to open a high-resolution version in a new tab!

Video Transcription

Today, we are going over targeting featured snippets, Part 2 of our featured snippets series. Super excited to dive into this.

What's a featured snippet?

For those of you that need a little brush-up, what's a featured snippet? Let's say you do a search for something like, "Are pigs smarter than dogs?" You're going to see an answer box that says, "Pigs outperform three-year old human children on cognitive tests and are smarter than any domestic animal. Animal experts consider them more trainable than cats or dogs." How cool is that? But you'll likely see these answer boxes for all sorts of things. So something to sort of keep an eye on. How do you become a part of that featured snippet box? How do you target those opportunities?

Last time, we talked about finding keywords that you rank on page one for that also have a featured snippet. There are a couple ways to do that. We talk about it in the first video. Something I do want to mention, in doing some of that the last couple weeks, is that Ahrefs actually has some of the capabilities to do that all for you. I had no idea that was possible. Really cool, go check them out. If you don't have Ahrefs and maybe you have Moz or SEMrush, don't worry, you can do the same sort of thing with a Vlookup.

So I know this looks a little crazy for those of you that aren't familiar. Super easy. It basically allows you to combine two sets of data to show you where some of those opportunities are. So happy to link to some of those resources down below or make a follow-up video on how to do just that.

I. Identify

All right. So step one is identifying these opportunities. You want to find the keywords that you're on page one for that also have this answer box. You want to weigh the competitive search volume against qualified traffic. Initially, you might want to just go after search volume. I highly suggest you sort of reconsider and evaluate where might the qualified traffic come from and start to go after those.

II. Understand

From there, you really just want to understand the intent, more so even beyond this table that I have suggested for you. To be totally honest, I'm doing all of this with you. It's been a struggle, and it's been fun, but sometimes this isn't very helpful. Sometimes it is. But a lot of times I'm not even looking at some of this stuff when I'm comparing the current featured snippet page and the page that we currently rank on page one for. I'll tell you what I mean in a second.

III. Target

So we have an example of how I've been able to already steal one. Hopefully it helps you. How do you target your keywords that have the featured snippet?

  • Simplifying and cleaning up your pages does wonders. Google wants to provide a very simple, cohesive, quick answer for searchers and for voice searches. So definitely try to mold the content in a way that's easy to consume.
  • Summaries do well. Whether they're at the top of the page or at the bottom, they tend to do very, very well.
  • Competitive markup, if you see a current featured snippet that is marked up in a particular way, you can do so to be a little bit more competitive.
  • Provide unique info
  • Dig deeper, go that extra mile, provide something else. Provide that value.
Examples

What are some examples? So these are just some examples that I personally have been running into and I've been working on cleaning up.

  • Roman numerals. I am trying to target a list result, and the page we currently rank on number one for has Roman numerals. Maybe it's a big deal, maybe it's not. I just changed them to numbers to see what's going to happen. I'll keep you posted.
  • Fix broken links. But I'm also just going through our page and cleaning it. We have a lot of older content. I'm fixing broken links. I have the check my listings tool. It's a Chrome add-on plugin that I just click and it tells me what's a 404 or what I might need to update.
  • Fixing spelling errors or any grammatical errors that may have slipped through editors' eyes. I use Grammarly. I have the free version. It works really well, super easy. I've even found some super old posts that have the double or triple spacing after a period. It drives me crazy, but cleaning some of that stuff up.
  • Deleting extra markup. You might see some additional breaks, not necessarily like that ampersand. But you know what I mean in WordPress where it's that weird little thing for that break in the space, you can clean those out. Some extra, empty header markup, feel free to delete those. You're just cleaning and simplifying and improving your page.

One interesting thing that I've come across recently was for the keyword "MozRank." Our page is beautifully written, perfectly optimized. It has all the things in place to be that featured snippet, but it's not. That is when I fell back and I started to rely on some of this data. I saw that the current featured snippet page has all these links.

So I started to look into what are some easy backlinks I might be able to grab for that page. I came across Quora that had a question about MozRank, and I noticed that — this is a side tip — you can suggest edits to Quora now, which is amazing. So I suggested a link to our Moz page, and within the notes I said, "Hello, so and so. I found this great resource on MozRank. It completely confirms your wonderful answer. Thank you so much, Britney."

I don't know if that's going to work. I know it's a nofollow. I hope it can send some qualified traffic. I'll keep you posted on that. But kind of a fun tip to be aware of.

How we nabbed the "find backlinks" featured snippet

All right. How did I nab the featured snippet "find backlinks"? This surprised me, because I hardly changed much at all, and we were able to steal that featured snippet quite easily. We were currently in the fourth position, and this was the old post that was in the fourth position. These are the updates I made that are now in the featured snippet.

Clean up the title

So we go from the title "How to Find Your Competitor's Backlinks Next Level" to "How to Find Backlinks." I'm just simplifying, cleaning it up.

Clean up the H2s

The first H2, "How to Check the Backlinks of a Site." Clean it up, "How to Find Backlinks?" That's it. I don't change step one. These are all in H3s. I leave them in the H3s. I'm just tweaking text a little bit here and there.

Simplify and clarify your explanations/remove redundancies

I changed enter your competitor's domain URL — it felt a little duplicate — to enter your competitor's URL. Let's see. "Export results into CSV," what kind of results? I changed that to "export backlink data into CSV." "Compile CSV results from all competitors," what kind of results? "Compile backlink CSV results from all competitors."

So you can look through this. All I'm doing is simplifying and adding backlinks to clarify some of it, and we were able to nab that.

So hopefully that example helps. I'm going to continue to sort of drudge through a bunch of these with you. I look forward to any of your comments, any of your efforts down below in the comments. Definitely looking forward to Part 3 and to chatting with you all soon.

Thank you so much for joining me on this edition of Whiteboard Friday. I look forward to seeing you all soon. See you.

Video transcription by Speechpad.com


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MozCon 2018: The Initial Agenda

Posted by Trevor-Klein

With just over three months until MozCon 2018, we're getting a great picture of what this year's show will be like, and we can't wait to share some of the details with you today.

We've got 21 speakers lined up (and will be launching our Community Speaker process soon — stay tuned for more details on how to make your pitch!). You'll see some familiar faces, and some who'll be on the MozCon stage for the first time, with topics ranging from the evolution of searcher intent to the increasing importance of local SEO, and from navigating bureaucracy for buy-in to cutting the noise out of your reporting.

Topic details and the final agenda are still in the works, but we're excited enough about the conversations we've had with speakers that we wanted to give you a sneak peek. We hope to see you in Seattle this July 9–11!

If you still need your tickets, we've got you covered:

Pick up your ticket to MozCon!

The Speakers

Here's a look at who you'll see on stage this year, along with some of the topics we've already worked out:

Jono Alderson

Mad Scientist, Yoast

The Democratization of SEO

Jono will explore how much time and money we collectively burn by fixing the same kinds of basic, "binary," well-defined things over and over again (e.g., meta tags, 404s, URLs, etc), when we could be teaching others throughout our organizations not to break them in the first place.

As long as we "own" technical SEO, there's no reason (for example) for the average developer to learn it or care — so they keep making the same mistakes. We proclaim that others are doing things wrong, but by doing so we only reinforce the line between our skills and theirs.

We need to start giving away bits of the SEO discipline, and technical SEO is probably the easiest thing for us to stop owning.

In his talk, he'll push for more democratization, education, collaboration, and investment in open source projects so we can fix things once, rather than a million times.

Stephanie Briggs

Partner, Briggsby

Search-Driven Content Strategy

Google's improvements in understanding language and search intent have changed how and why content ranks. As a result, many SEOs are chasing rankings that Google has already decided are hopeless.

Stephanie will cover how this should impact the way you write and optimize content for search, and will help you identify the right content opportunities. She'll teach you how to persuade organizations to invest in content, and will share examples of strategies and tactics she has used to grow content programs by millions of visits.

Rob Bucci

CEO, STAT Search Analytics

"Near me" or Far:
How Google May Be Deciding Your Local Intent for You

In August 2017, Google stated that local searches without the "near me" modifier had grown by 150% and that searchers were beginning to drop geo-modifiers — like zip code and neighborhood — from local queries altogether. But does Google still know what searchers are after?

For example: the query [best breakfast places] suggests that quality takes top priority; [breakfast places near me] indicates that close proximity is essential; and [breakfast places in Seattle] seems to cast a city-wide net; while [breakfast places] is largely ambiguous.

By comparing non-geo-modified keywords against those modified with the prepositional phrases "near me" and "in [city name]" and qualifiers like “best,” we hope to understand how Google interprets different levels of local intent and uncover patterns in the types of SERPs produced.

With a better understanding of how local SERPs behave, SEOs can refine keyword lists, tailor content, and build targeted campaigns accordingly.

Neil Crist

VP of Product, Moz

The Local Sweet Spot: Automation Isn't Enough

Some practitioners of local SEO swear by manual curation, claiming that automation skips over the most important parts. Some swear the exact opposite. The real answer, especially when you're working at enterprise scale, is a sweet spot in the middle.

In this talk, Neil will show you where that spot is, why different verticals require different work, and some original research that reveals which of those verticals are most stable.

Dana DiTomaso

President and Partner, Kick Point

Traffic vs. Signal

With an ever-increasing slate of options in tools like Google Tag Manager and Google Data Studio, marketers of all stripes are falling prey to the habit of "I'll collect this data because maybe I'll need it eventually," when in reality it's creating a lot of noise for zero signal.

We're still approaching our metrics from the organization's perspective, and not from the customer's perspective. Why, for example, are we not reporting on (or even thinking about, really) how quickly a customer can do what they need to do? Why are we still fixated on pageviews? In this talk, Dana will focus our attention on what really matters.

Rand Fishkin

Founder, SparkToro, Moz, & Inbound.org

A man who needs no introduction to MozCon, we're thrilled to announce that Rand will be back on stage this year after founding his new company, SparkToro. Topic development for his talk is in the works; check back for more information!

Oli Gardner

Co-Founder, Unbounce

Content Marketing Is Broken and Only Your M.O.M. Can Save You

Traditional content marketing focuses on educational value at the expense of product value, which is a broken and outdated way of thinking. We all need to sell a product, and our visitors all need a product to improve their lives, but we're so afraid of being seen as salesy that somehow we got lost, and we forgot why our content even exists.

We need our M.O.M.s!

No, he isn't talking about your actual mother. He's talking about your Marketing Optimization Map — your guide to exploring the nuances of optimized content marketing through a product-focused lens.

In this session you'll learn:

  • Data and lessons learned from his biggest ever content marketing experiment, and how those lessons have changed his approach to content
  • A context-to-content-to-conversion strategy for big content that converts
  • Advanced methods for creating "choose your own adventure" navigational experiences to build event-based behavioral profiles of your visitors (using GTM and GA)
  • Innovative ways to productize and market the technology you already have, with use cases your customers had never considered

Casie Gillette

Senior Director, Digital Marketing, KoMarketing

The Problem with Content & Other Things We Don't Want to Admit

Everyone thinks they need content but they don't think about why they need it or what they actually need to create. As a result, we are overwhelmed with poor quality content and marketers are struggling to prove the value.

In this session, we'll look at some of the key challenges facing marketers today and how a data-driven strategy can help us make better decisions.

Emily Grossman

Mobile Product Marketer & App Strategist

What All Marketers Can Do about Site Speed

At this point, we should all have some idea of how important site speed is to our performance in search. The mobile-first index underscored that fact yet again. It isn't always easy for marketers to know where to start improving their site's speed, though, and a lot of folks mistakenly believe they need developers for most of those improvements. Emily will clear that up with an actionable tour of just how much impact our own work can have on getting our sites to load quickly enough for today's standards.

Russ Jones

Principal Search Scientist, Moz

Lies, Damn Lies, and Statistics

Russ is our principal search scientist here at Moz. After a decade as CTO of an agency, he joined Moz to focus on what he's most interested in: research and development, primarily related to keyword and link data. He's responsible for many of our most forward-looking techniques.

At MozCon this year, he's looking to focus on cutting through bad metrics with far better metrics, exploring the hidden assumptions and errors in things our industry regularly reports, showing us all how we can paint a more accurate picture of what's going on.

Justine Jordan

VP Marketing, Litmus

A veteran of the MozCon stage, Justine is obsessed with helping marketers create, test, and send better email. Named an Email Marketer Thought Leader of the Year, she is strangely passionate about email marketing, hates being called a spammer, and still gets nervous when pressing send.

At MozCon this year, she's looking to cover the importance of engagement with emails in today's world of marketing. With the upcoming arrival of GDPR and the ease with which you can unsubscribe and report spam, it's more important than ever to treat people like people instead of just leads.

Michael King

Managing Director, iPullRank

You Don't Know SEO

Or maybe, "SEO you don't know you don't know." We've all heard people throw jargon around in an effort to sound smart when they clearly don't know what it means, and our industry of SEO is no exception. There are aspects of search that are acknowledged as important, but seldom actually understood. Mike will save us from awkward moments, taking complex topics like the esoteric components of information retrieval and log-file analysis, pairing them with a detailed understanding of technical implementation of common SEO recommendations, and transforming them into tools and insights we wish we'd never neglected.

Cindy Krum

CEO & Founder, MobileMoxie

Mobile-First Indexing or a Whole New Google

The emergence of voice-search and Google Assistant is forcing Google to change its model in search, to favor their own entity understanding or the world, so that questions and queries can be answered in context. Many marketers are struggling to understand how their website and their job as an SEO or SEM will change, as searches focus more on entity-understanding, context and action-oriented interaction. This shift can either provide massive opportunities, or create massive threats to your company and your job — the main determining factor is how you choose to prepare for the change.

Dr. Pete Meyers

Marketing Scientist, Moz

Dr. Peter J. Meyers (AKA "Dr. Pete") is a Marketing Scientist for Seattle-based Moz, where he works with the marketing and data science teams on product research and data-driven content. Guarding the thin line between marketing and data science — which is more like a hallway and pretty wide — he's the architect behind MozCast, the keeper of the Algo History, and watcher of all things Google.

Britney Muller

Senior SEO Scientist, Moz

Britney is Moz's senior SEO scientist. An explorer and investigator at heart, she won't stop digging until she gets to the bottom of some of the most interesting developments in the world of search. You can find her on Whiteboard Friday, and she's currently polishing a new (and dramatically improved!) version of our Beginner's Guide to SEO.

At MozCon this year, she'll show you what she found at the bottom of the rabbit hole to save you the journey.

Lisa Myers

CEO, Verve Search

None of Us Is as Smart as All of Us

Success in SEO, or in any discipline, is frequently reliant on people’s ability to work together. Lisa Myers started Verve Search in 2009, and from the very beginning was convinced of the importance of building a diverse team, then developing and empowering them to find their own solutions.

In this session she’ll share her experiences and offer actionable advice on how to attract, develop and retain the right people in order to build a truly world-class team.

Heather Physioc

Director of Organic Search, VML

Your Red-Tape Toolkit:
How to Win Trust and Get Approval for Search Work

Are your search recommendations overlooked and misunderstood? Do you feel like you hit roadblocks at every turn? Are you worried that people don't understand the value of your work? Learn how to navigate corporate bureaucracy and cut through red tape to help clients and colleagues understand your search work — and actually get it implemented. From diagnosing client maturity to communicating where search fits into the big picture, these tools will equip you to overcome obstacles to doing your best work.

Mike Ramsey

President, Nifty Marketing

The Awkward State of Local

You know it exists. You know what a citation is, and have a sense for the importance of accurate listings. But with personalization and localization playing an increasing role in every SERP, local can no longer be seen in its own silo — every search and social marketer should be honing their understanding. For that matter, it's also time for local search marketers to broaden the scope of their work.

Wil Reynolds

Founder & Director of Digital Strategy, Seer Interactive

Excel Is for Rookies:
Why Every Search Marketer Needs to Get Strong in BI, ASAP

The analysts are coming for your job, not AI (at least not yet). Analysts stopped using Excel years ago; they use Tableau, Power BI, Looker! They see more data than you, and that is what is going to make them a threat to your job. They might not know search, but they know data. I'll document my obsession with Power BI and the insights I can glean in seconds which is helping every single client at Seer at the speed of light. Search marketers must run to this opportunity, as analysts miss out on the insights because more often than not they use these tools to report. We use them to find insights.

Alexis Sanders

Technical SEO Account Manager, Merkle

Alexis works as a Technical SEO Account Manager at Merkle, ensuring the accuracy, feasibility, and scalability of the agency’s technical recommendations across all verticals. You've likely seen her on the Moz blog, Search Engine Land, OnCrawl, The Raven Blog, and TechnicalSEO.com. She's got a knack for getting the entire industry excited about the more technical aspects of SEO, and if you haven't already, you've got to check out the technical SEO challenge she created at https://TechnicalSEO.expert.

Darren Shaw

Founder, Whitespark

At the forefront of local SEO, Darren is obsessed with knowing all there is to know about local search. He organizes and publishes research initiatives such as the annual Local Search Ranking Factors survey and the Local Search Ecosystem.

At MozCon this year, he'll unveil the newest findings from the Local Search Ranking Factors study, for which he's already noticing significant changes from the last release, letting SEOs of all stripes know how they need to adjust their approach.

Grab your ticket today!


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Thursday, March 29, 2018

The 4 Content Optimization Rules You Can’t Afford to Break

The 4 Content Optimization Rules You Can't Afford to Break

We all know the benefits of a great blog. A perfect blog will help to build your brand’s reputation by grabbing readers’ attention and showcasing your site as a credible source of information. If you have it automated with your e-newsletter, a blog is also a great way to keep your brand top of mind with subscribers. But beyond these media benefits of a blog, it can also be a powerful inbound marketing tool.

Time and again, content marketing has proven to be massively effective in driving customer engagement and lead generation. Quality articles with optimized metrics for ranking, delivered on a consistent basis, will build up your domain authority and web traffic over time.

We compiled a year’s worth of content marketing data from our clients’ projects and analyzed it against several keyword research tools and content optimization tools. We then had that data analysis reviewed by a statistician who holds a Master of Science in Statistics from Texas A&M University. The results show which tools are most effective in determining the probability of ranking, and what measures you can take to improve the quality of your content.

The following are four of the most important things to keep in mind when you’re launching a competitive content marketing strategy.

1. Competitive Keywords Matter

Yes, I’m sure you already knew that keywords matter. But it can’t be said enough: Find keywords that suit your niche and are competitive enough to rank. SEMRush is a brilliant platform for digging into your site’s statistics (i.e., organic traffic, ranking keywords, backlinks, etc.) and investigating competition. Check out a competitor’s site with similar traffic to your site to see what keywords they’re ranking for.

Next, take some of those keywords and plug them into a keyword research tool (like SECockpit by Swiss Marketing Apps or KWFinder by Mangools) to check the competition score and monthly search volume.  This will not only give you an idea of the metrics you should be aligning with your own site but may even give you some specific keywords to steal and target right off the bat.

KWFinder vs Google Rank Content Refined

There are three things you always want to keep in mind when performing your keyword research. Two of them were already mentioned. You want to find the right balance of (1) monthly search volume, (2) competition score, and (3) competitors’ domain authority.

SECockpit and KWFinder have both proven to be excellent tools for determining these metrics. Based on your site, these metrics may change, but here is a general rule of thumb that we’ve found to be highly competitive for most sites:

  • Monthly search volume over 500
  • Competition score under 30 percent
  • Top 10 competitors’ domain authority under 30 (or more than half of them under 30)

With these generalized metrics, you should be able to find some great keywords to target.

word count vs google rank

avg site domain authority vs google rank

Remember to always use that target keyword near the beginning of your article title. For example, if your keyword is “hot cocoa recipes,” the title could be “10 Hot Cocoa Recipes to Impress Your Date This Winter” as opposed to “Impress Your Date This Winter with These 10 Hot Cocoa Recipes.” Also, aim for titles with less than 60 characters.

2. A Great Writer Matters

There’s no getting around it: Hire quality writers. Ask for their portfolio, give them a test assignment, and take the time to read through their material. Building a strong relationship with an awesome writing team makes a world of difference. Think about it: You want articles that people will actually stop and read (and, ideally, share on social media). Plus, Google scans for readability. Grammar, spelling, and flow are very important.

A great way to test your writers’ abilities is to ask them to use HemingwayApp.  This (free!) platform demands simple, easy to read sentences. The focus is on clarity. Aim for a Grade 9 or less. If it’s in your budget, it definitely doesn’t hurt to have an editor review and fix up your content as well.

Word count matters too. We’ve found that articles should be at least 1000 words each. First—and this might seem obvious—1000 words provides a more in-depth look at a certain subject. Google sees that and decides that it’s a more valuable article than, say, a 500-word piece.

Second, you’ll be able to keep readers on your site for a longer period of time. Try breaking up the article into sections with headings, subheadings, and lists where applicable. Great stock photography and customized infographics will help you present your content in a palatable format. GIFs and YouTube embeds can be good too, but be careful because these can potentially slow down the loading speed of your site on readers’ devices.

A strong relationship with an awesome writing team makes a world of difference to your content marketing.
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3. More Keywords

No one wants keyword stuffing. It reads terribly, it makes your brand and website look awful, and Google is too smart for it. If your article reads like gibberish because you’re trying to shove in a bunch of keywords, then you’re not helping your chances of ranking and building up your domain authority.  Instead, try a content optimization tool like CognitiveSEO or MarketMuse.

CognitiveSEO is fantastic for making this step super easy. You put your target keyword and title in, then drag and drop the entire article. It will break the keyword optimization into three parts: (1) Keywords you already use, (2) keywords you should use, and (3) keywords you should use more often.

It is a useful tool for working through the article and naturally integrating more keywords. It will even show you a “keyword stuffing” score, so if you’re getting a bit too ambitious, you can rein it in. Boost that content performance score to increase your probability of ranking.

MarketMuse works similarly, and we’ve found both tools to be very beneficial for optimizing content rankings.

MarketMuse vs SERPFox

Note: In the MarketMuse vs. SERPFox graph, Negative MarketMuse Score was used instead of MarketMuse Score because of the ascending nature of MarketMuse Score (higher is better) versus the descending mature of SERPFox Ranking (lower is better).

4. Final Touches in Publishing

A good publisher will be familiar with SEO techniques. They’ll take your perfect article and format it nicely with the images you’ve chosen. Here’s a quick checklist for the publishing stage:

  • Use alt tags for all images (I generally go with the target keyword or a secondary keyword).
  • Make sure the article is broken up into easy to read sections with headings and subheadings.
  • Add keyword tags to make the article searchable on your site.
  • Add an SEO title and meta description to the back end to cater to Google’s spiders.

It’s always a good idea to save your article to draft mode and have someone else look over it before publishing. More often than not, you’ll find a few last-minute changes to make.

With these data-determined metrics and the best tools available, your articles will have a much higher chance of ranking in Google. The more quality content you have on your blog, the better, so get to it!

With two or three posts per week using these techniques, you’ll start to see your traffic and domain authority growing at an exponential rate within the coming year.

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New Facebook Advertising Research for Marketers

Is Facebook part of your marketing plan? Wondering if Facebook ads are still worthwhile? In this article, you’ll discover stats from recent Facebook advertising research. You’ll also find insights to help you make more informed choices for your advertising campaigns. #1: Facebook Revenue & Growth Statistics No one wants to invest in a platform that’s

This post New Facebook Advertising Research for Marketers first appeared on Social Media Examiner.

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Just How Much is Your Website Worth, Anyhow? An Easy Guide to Valuation

Posted by efgreg

We all work hard building our businesses.

We put in the sweat equity and all the tears that can come with it to build something truly great. After another day hustling at the office or typing furiously on your keyboard, you might be wondering… what is the end game here?

What are you really going for? Is there a glowing neon sign with the word “Exit” marking the path to your ultimate goal?

For the majority of businesses, the end goal is to eventually sell that business to another entrepreneur who wants to take the reins and simply enjoy the profits from the sale. Alas, most of us don’t even know what our business is worth, much less how to go about selling it — or if it's even sellable to begin with.

That's where Empire Flippers comes in. We've been brokering deals for years in the online business space, serving a quiet but hungry group of investors who are looking to acquire digital assets. The demand for profitable digital assets has been growing so much that our brokerage was able to get on the Inc. 5000 list two years in a row, both times under the 500 mark.

We can say with confidence that, yes, there is indeed an exit for your business.

By the end of this article you're going to know more about how online businesses are valued, what buyers are looking for, and how you can get the absolute top dollar for your content website, software as a service (SaaS), or e-commerce store.

(You might have noticed I didn’t include the word “agency” in the last paragraph. Digital agencies are incredibly hard to sell; to do so, you need to have streamlined your process as much as possible. Even though having clients is great, other digital assets are far easier to sell.)

If you’ve built a digital asset you’re looking to exit from, the first question you likely have is, “This sounds fantastic, but how do I go about putting an actual price tag on what I’ve created?”

We’ll dive into those answers below, but first let’s talk about why you're already in a great position just by being a reader of the Moz Blog.

Why is SEO the most valuable traffic for a digital asset?

SEO is by far the most attractive traffic source for people looking at purchasing online businesses.

The beauty of SEO is that once you’ve put in the work to achieve the rankings, they can maintain and bring in traffic for sometimes months without significant upkeep. That's in stark contrast with pay-per-click (PPC) campaigns, such as Facebook ads, which require daily monitoring to make sure nothing strange is happening with your conversions or that you’re not overspending.

For someone who has no experience with traffic generation but wants to purchase a profitable online business, an SEO-fueled website just makes sense. They can earn while they learn. When they purchase the asset (typically a content website for people just starting out), they can play around with adding new high-quality pieces of content and learn about more complicated SEO techniques down the road.

Even someone who is a master at paid traffic loves SEO. They might buy an e-commerce store that has some real potential with Facebook ads that's currently driving the majority of its traffic through SEO, and treat the SEO as gravy on top of the paid traffic they plan to drive toward that e-commerce store.

Whether the buyer is a newbie or a veteran, SEO as a traffic method has one of the widest appeals of any other traffic strategy. While SEO itself does not increase the value of the business in most cases, it does attract more buyers than other forms of traffic.

Now, let’s get down to what your business is worth.

How are online businesses actually valued?

How businesses are valued is such a common question we get at our brokerage that we created an automated valuation tool that gives a free estimate of your business’s value, which our audience uses with all of their different projects.

At the heart of any valuation is a fairly basic formula:

You look at your rolling 12-month net profit average and then times that by a multiple. Typically, a multiple will range between 20–50x of the 12-month average net profit for healthy, profitable online businesses. As you get closer to 50x you have to be able to show your business is growing in a BIG way month over month and that your business is truly defensible (something we’ll talk about later in this article).

You might see some brokers using a 2x or 3x EBITDA, which stands for earnings before interest, tax, depreciation, and amortization.

When you see this formula, they’re using an annual multiple, whereas at Empire Flippers we use a monthly multiple. There's really not much of a difference between the two formulas; it mainly depends on your preference, but if you’re brand new to buying and selling online businesses, then it's helpful to know how different brokers price businesses.

We prefer the monthly multiple since it shows a more granular picture of the business and where it's trending.

Just like you can influence Google SERPs with SEO knowledge, so can you manipulate this formula to give you a better valuation as long as you know what you’re looking at.

How to move the multiple needle in your favor

There are various things you can do to get a higher multiple. A lot of it comes down to just common sense and really putting yourself in the buyer’s shoes.

A useful thing to ask: “Would I ever buy my business? Why? Why not?”

This exercise can lead you to change a lot of things about your business for the better.

The two areas that most affect the multiple come down to your actual average net profit and how long the business has been around making money.

Average net profit

The higher your average net profit, the higher your multiple will tend to be because it's a bigger cash-flowing asset. It makes sense then to look at various ways you can increase that net profit and decrease your total amount of expenses.

Every digital asset is a little different in where their expenses are coming from. For content sites, content creation costs are typically the lion’s share of expenses. As you approach the time of sale, you might want to scale back your content. In other cases, you may want to move to an agency solution where you can scale or minimize your content expenses at will rather than having in-house writers on the payroll.

There are also expenses that you might be applying to the business but aren’t really “needed” in operating the business, known as add-backs.

Add-backs

Add-backs are where you add certain expenses BACK into the net profit. These are items that you might’ve charged on the business account but aren’t really relevant to running the business.

These could be drinks, meals, or vacations put on the business account, and sometimes even business conferences. For example, going to a conference about email marketing might not be considered a “required” expense to running a health content site, whereas going to a sourcing conference like the Canton Fair would be a harder add-back to justify when it comes to running an e-commerce store.

Other things, such as SEO tools you’re using on a monthly basis, can likely be added back to the business. Most people won’t need them constantly to run and grow their business. They might subscribe for a month, get all the keyword data they need for a while, cancel, and then come back when they’re ready to do more keyword research.

Most of your expenses won’t be add-backs, but it is good to keep these in mind as they can definitely increase the ultimate sales price of your business.

When not to cut expenses

While there's usually a lot of fat you can cut from your business, you need to be reasonable about it. Cutting some things might improve your overall net profit, but vastly decrease the attractability of your business.

One common thing we see in the e-commerce space is solopreneurs starting to package and ship all of the items themselves to their customers. The thinking goes that they’re saving money by doing it themselves. While this may be true, it's not an attractive solution to a potential buyer.

It's far more attractive to spend money on a third-party solution that can store and ship the product for you as orders come in. After all, many buyers are busy traveling the world while having an online business. Forcing them to settle down just so they can ship products versus hanging out on the beaches of Bali for a few months during winter is a tough ask.

When selling a business, you don’t want to worry only about expenses, but also how easy it is to plug into and start running that business for a buyer.

Even if the systems you create to do that add extra expenses, like using a third party to handle fulfillment, they’re often more than worth keeping around because they make the business look more attractive to buyers.

Length of history

The more history you can show, the more attractive your business will be, as long as it's holding at a steady profit level or showing an upward trend.

The more your business is trending upward, the higher multiple you're going to get.

While you can’t do much in terms of lengthening the business’s history, you can prepare yourself for the eventual sale by investing in needed items early on in your business. For example, if you know your website needs a big makeover and you’re 24 months out from selling, it's better to do that big website redesign now instead of during the 12-month average your business will be priced on.

Showing year-over-year growth is also beneficial in getting a better multiple, because it shows your business can weather growing pains. This ability to weather business challenges is especially true in a business whose primary traffic is Google-organic. It shows that the site has done quality SEO by surviving several big updates over the course of a few years.

On the flipside, a trending downward business is going to get a much worse multiple, likely in the 12–18x range. A business in decline can still be sold, though. There are specific buyers that only want distressed assets because they can get them at deep discounts and often have the skill sets needed to fix the site.

You just have to be willing to take a lower sales price due to the decline, and since a buyer pool on distressed assets is smaller, you’ll likely have a longer sales cycle before you find someone willing to acquire the asset.

Other factors that lead to a higher multiple

While profit and length of history are the two main factors, there are a bunch of smaller factors that can add up to a significant increase in your multiple and ultimate valuation price.

You’ll have a fair amount of control with a lot of these, so they’re worth maximizing as much as possible in the 12–24 month window where you are preparing your online business for sale.

1. Minimize critical points of failure

Critical points of failure are anything in your business that has the power to be a total deal breaker. It's not rare to sell a business that has one or two critical points, but even so you want to try to minimize this as much as possible.

An example of a critical point of failure could be where all of your website traffic is purely Google-organic. If the site gets penalized by a Google algorithm update, it could kill all of your traffic and revenue overnight.

Likewise, if you’re an Amazon affiliate and Amazon suddenly changes their Terms of Service, you could get banned for reasons you don’t understand or even have time to react to, ending up with a highly trafficked site that makes zero money.

In the e-commerce space, we see situations where the entrepreneur only has one supplier that can make their product. What happens if that supplier wants to jack up the prices or suddenly goes out of business completely?

It's worth your while to diversify your traffic sources, have multiple monetization strategies for a content site, or investigate having backup or even competing suppliers for your e-commerce products.

Every business has some kind of weakness; your job is to minimize those weaknesses as much as possible to get the most value out of your business from a potential buyer.

2. High amounts of traffic

Higher traffic tends to correlate with higher revenue, which ultimately should increase your net profit. That all goes without saying; however, high traffic also can be an added bonus to your multiple on top of helping create a solid net profit.

Many buyers look for businesses they can optimize to the extreme at every point of the marketing funnel. When you have a high amount of traffic, you give them a lot of room to play with different conversion rate optimization factors like increasing email options, creating or crafting a better abandoned cart sequence, and changing the various calls to action on the site.

While many sellers might be fantastic at driving traffic, they might not exactly be the biggest pro at copywriting or CRO in general; this is where a big opportunity lies for the right buyer who might be able to increase conversions with their own copywriting or CRO skill.

3. Email subscribers

It's almost a cliche in the Internet marketing space to say “the money is in the list.” Email has often been one of the biggest drivers of revenue for companies, but there's a weird paradigm we’ve discovered after selling hundreds of online businesses.

Telling someone they should use an email list is pretty similar to telling someone to go to the gym: they agree it’s useful and they should do it, but often they do nothing about it. Then there are those who do build an email list because they understand its power, but then never do anything useful with it.

This results in email lists being a hit-or-miss on whether they actually add any value to your business’s final valuation.

If you can prove the email list is adding value to your business, then your email list CAN improve your overall multiple. If you use good email automation sequences to up-sell your traffic and routinely email the list with new offers and pieces of high-quality content, then your email list has real value associated with it, which will reflect on your final valuation.

4. Social media following

Social media has become more and more important as time goes on, but it can also be an incredibly fickle beast.

It's best to think of your social media following as a “soft” email list. The reach of your social media following compared to your email list will tend to be lower, especially as social organic reach keeps declining on bigger social platforms like Facebook. In addition, you don’t own the platform that following is built off of, meaning it can be taken away from you anytime for reasons outside of your control.

Plus, it's just too easy to fake followers and likes.

However, if you can wade through all that and prove that your social following and social media promotion are driving real traffic and sales to your business, it will definitely help in increasing your multiple.

5. How many product offerings you have

Earning everything from a single product is somewhat risky.

What happens if that product goes out of style? Or gets discontinued?

Whether you’re running an e-commerce store or a content site monetizing through affiliate links, you want to have several different product offerings.

When you have several products earning good money through your website, then a buyer will find the business ultimately more attractive and value it more because you won’t be hurt in a big way if one of the “flavors of the month” disappears on you.

6. Hours required

Remember, the majority of buyers are not looking at acquiring a job. They want a leveraged cash-flowing investment they can ideally scale up.

While there's nothing wrong with working 40–50+ hours per week on a business that is really special, it will narrow your overall buyer pool and make the business less attractive. The truth is, most of the digital assets we’re creating don’t really require this amount of work from the owner.

What we typically see is that there are a lot of areas for improvement that the seller can use to minimize their weekly hour allotment to the business. We recommend that everyone looking to sell their business first consider how they can minimize their actual involvement.

The three most effective ways to cut down on your time spent are:

  • Systemization: Automating as much of your business as possible
  • Developing a team: The biggest wins we see here tend to be in content creation, customer service, general operations, and hiring a marketing agency to do the majority of the heavy lifting for you. While these add costs that drive down the average net profit, they also make your business far more attractive.
  • Creating standard operating procedures (SOPs): SOPs should outline the entire process of a specific function of the business and should be good enough that if you handed them off to someone, they could do the job 80 percent as well as you.

You should always be in a position where you’re working ON your business and not IN.

7. Dig a deeper moat

At Empire Flippers, we’re always asking people if they built a deep enough moat around their business. A deep moat means your business is harder to copy. A copycat can’t just go buy a domain and some hosting and copy your business in an afternoon.

A drop-shipping store that can be copied in a single day is not going to be nearly as attractive as one that has built up a real following and a community around their brand, even if they sell the same products.

This fact becomes more and more important as your business valuation goes into the multiple six-figure and seven-figure valuation ranges because buyers are looking to buy a real brand at this point, not just a niche site.

Here are a few actions you can take to deepen this moat:

  • Niche down and own the market with your brand (a woodworking website might focus specifically on benches, for example, where you’re hiring expert artisans to write content on the subject).
  • Source your products and make them unique, rather than another “me too” product.
  • Negotiate special terms with your affiliate managers or suppliers. If you’ve been sending profitable traffic to an affiliate offer, often you can just email the affiliate manager asking for a pay bump and they’ll gladly give it. Likewise, if you’re doing good business for a drop-shipping supplier, they might be open to doing an exclusivity agreement with you. Make sure all of these special terms are transferable to the buyer, though.

The harder it is to copy what you’ve built, the higher the multiple you’ll get.

But why would you EVER sell your online business in the first place?

You’re now well-equipped with knowledge on how to increase your business’s ultimate value, but why would you actually sell it?

The reasons are vast and numerous — too many to list in this post. However, there are a few common reasons you might resonate with.

Here are a few business reasons why people sell their businesses:

  • Starting a new business or wanting to focus on other current projects
  • Seeking to use the capital to leverage themselves into a more competitive (and lucrative) space
  • Having lost any interest in running the business and want to sell the asset off before it starts reflecting their lack of interest through declining revenue
  • Wanting to cash out of the business to invest in offline investments like real estate, stocks, bonds, etc.

Just as there are a ton of business reasons to sell, there are also a ton of personal reasons why people sell their business:

  • Getting a divorce
  • Purchasing a home for their family (selling one digital asset can be a hefty down payment for a home, or even cover the entirety of the home)
  • Having medical issues
  • Other reasons: We had one seller on our marketplace whose reason for selling his business was to get enough money to adopt a child.

When you can collect 20–50 months of your net profit upfront, you can do a lot of things that just weren’t options before.

When you have a multiple six-figure or even seven-figure war chest, you can often outspend the competition, invest in infrastructure and teams you couldn’t before, and in general jumpstart your next project or business idea far faster without ever having to worry about if a Google update is going tank your earnings or some other unforeseen market change.

That begs the question...

When should you sell?

Honestly, it depends.

The answer to this question is more of an art than a science.

As a rule of thumb, you should ask yourself if you’re excited by the kind of money you’ll get from the successful sale of your online business.

You can use our valuation tool to get a ballpark estimate or do some back-of-the-napkin math of what you’re likely to receive for the business using the basic multiple formula I outlined. I prefer to always be on the conservative side with my estimations, so your napkin math might be taking your 12-month average net profit with a multiple of 25x.

Does that number raise your eyebrows? Is it even interesting?

If it is, then you might want to start asking yourself if you really are ready to part with your business to focus on other things. Remember, you should always set a MINIMUM sales price that you’d be willing to walk away from the business with, something that would still make you happy if you went through with it.

Most of us Internet marketers are always working on multiple projects at once. Sadly, some projects just don’t get the love they deserve or used to get from us.

Instead of letting those projects just die off in the background, consider selling your online business instead to a very hungry market of investors starting to flood our digital realm.

Selling a business, even if it's a side project that you’re winding down, is always going to be an intimate process. When you're ready to pull the trigger, we’ll be there to help you every step of the way.

Have you thought about selling your online business, or gone through a sale in the past? Let us know your advice, questions, or anecdotes in the comments.


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Wednesday, March 28, 2018

How to Promote a Webinar with Social Media

How to Promote a Webinar with Social Media

Webinars are one of the most powerful forms of content as they have a high conversion rate. Adobe found that their webinar landing pages converted to registrations at 51% and that 19% of webinar attendees converted by joining a demo they offered at the end.

But people won’t automatically flock to your webinars, just because you created them. To get webinar attendees you need to spend an ample amount of time to promote it. One of the best ways to do this is with social media.

Hence, I have written this article on how to promote a webinar with social media. Follow the steps listed below to fill it up with attendees…

Create a landing page and optimize it for social sharing:

For promoting a webinar, the basic thing you need is a landing page. The better a webinar landing page is set, the higher your conversion rate will be.

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The SEO versus Social Battle Has a New Winner

The SEO versus Social Battle Has a New Winner

Social media’s reign as a top source of referred, inbound traffic to websites may be over, according to new research from Shareaholic.

The most recent version of the rolling tracking study that measures traffic sources for more than 250,000 websites found a steep drop in visits from social media. Across more than 400 million visits, the top six search engines sent 34.8 percent of traffic. The top 13 social networks sent 25.6 percent of visitors.

seo vs social media traffic battle chart

Since 2014, search has lagged behind social, but the roles have clearly reversed, and there’s a new winner in the battle between SEO and social media as a traffic source.

For the first time in 3 years, search is responsible for more website traffic than social
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4 Reasons Why Search Is Back in the Lead versus Social Media

There are, of course, many intersecting trends and tweaks at play here, but these are the three primary reasons social is dipping and search is creeping upward.

1. Reduced Use of Social Overall

As I wrote about recently, Edison Research found that Americans are actually using social media LESS, especially Facebook. And given that Facebook is far and away the largest social network, a decline there is significant. (Read 6 Unexpected Trends in 2018 Social Media Research for more.)

2. De-prioritization of Companies and Organizations in Social Algorithms

Facebook, Instagram, and Twitter have all rolled out new algorithms in the past two years that fundamentally diminish exposure for company and organization content in favor of content published by individuals. This probably makes for a better, healthier stream of content, but it certainly impacts the number of clicks that social content can accrue to websites.

Shareaholic data shows a 25.8 percent drop in Facebook referred visits in one year. (I wrote about how to handle this in my article: 9 Antidotes to the Facebook Algorithm Squeeze.)

seo vs. social media traffic chart

3. Less Exposure for Posts Containing Links

Some of the algorithm adjustments in social media have given more reach to video content and, to some degree, photos. Simultaneously, the algorithm gives posts containing links less priority. This also has an impact on click-through traffic—so much so that our community management team at Convince & Convert is testing putting no links in social posts, but instead including links as the first comment.

4. Search Indexing More Social Content

Search engines are doing a much better job of indexing social media content right on their SERPs, making it possible for consumers to click through from search, instead of going to a social network and clicking through from there.

In the same period where Facebook referred traffic dropped 25 percent, visits coming from Google increased 21 percent.

Do Not Sleep on SEO

Smart marketers have paid attention to search throughout social’s rise, but this data clearly show that social’s days as the number one driver of traffic are at an end (and I don’t foresee them returning).

Google is certainly working hard to stay in front, as any decline in their ability to drive traffic is almost an existential issue for them, financially. It would be wise to follow their cue and re-prioritize search in your overall digital marketing plan.

Get Serious About Pinterest and Instagram

Facebook, despite its steep decline as a traffic source, is still the top social referrer. But notice the huge gains made by Pinterest? It’s now a clear number two in social and drives more traffic than every other non-Facebook social network combined. In fact, according to Shareaholic’s data, Pinterest is responsible for nearly half the traffic that Facebook delivers, and among a much smaller user base.

Instagram’s growth is skewed a bit due to the relatively recent addition of clickability on the platform. But the mobile photo/video platform is now tied with Twitter as a traffic source; a tremendous shift given that Instagram has historically been about “engagement” and Twitter has been thought of more as a traffic creator (in addition to its role in conversations and customer service).

Is LinkedIn Next?

Certainly, LinkedIn focuses on its business audience, which makes it relevant to only a subset of the population. But the newfound emphasis on content on Linkedin makes me wonder if it will see a spike in its referred traffic in the next report, similar to what Instagram experienced in this study.

For my own interactions, and the content we create here at Convince & Convert, we are putting more effort into Linkedin than ever before, pulling resources away from Facebook.

This report fascinates me because it is VERY rare in business, technology, and marketing for a lost lead to be regained. Apple was nearly dead as a computer maker and was then resurrected. But Apple has never outsold Windows PCs. Once Chrome took over as the dominant web browser, Internet Explorer didn’t rally back and pull in front again.

What we’re witnessing currently in the fight between SEO and social media for website traffic referral preeminence is nearly unprecedented, and it should make you reconsider how you’re allocating your resources across the full sweep of your digital marketing.

If we can help, let me know.

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How to Set Up an Alexa Flash Briefing: A Guide for Marketers

Want a new way to deliver content to customers and prospects? Wondering how Amazon’s Echo or Echo Dot can help? In this article, you’ll discover how to set up an Amazon Alexa flash briefing to regularly deliver product updates, event information, and expert tips to an engaged audience. What Is a Flash Briefing? The Amazon

This post How to Set Up an Alexa Flash Briefing: A Guide for Marketers first appeared on Social Media Examiner.

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Tuesday, March 27, 2018

The 6 Most Important Search Engine Ranking Factors of 2017

The 6 Most Important Search Engine Ranking Factors of 2017

This is the time marketers typically look at statistics from the past year and determine how those findings could shape the coming months. Below, we’ll closely examine details from Searchmetrics’s “Media Ranking Factors Data Insights for Performing on Google,” plus what those specifics mean for you, your industry, and your colleagues.

People Under 30 Prefer Their Phones for Reading News

It’s probably not surprising that the majority of survey respondents under 30 hardly leave home without their smartphones. However, if your search engine strategy has largely overlooked mobile until now, that’s a mistake.

The survey discovered 70 percent of people from that demographic would rather use their smartphones than desktop computers when getting caught up on the news. Also, across all age groups, people want to click on news links and efficiently access news content.

This suggests that, in the year ahead, pop-up ads or poorly designed websites could limit overall speedy access to news and cause frustration. It’s necessary to come up with ways to help news sites remain profitable while being aware of what visitors expect. If the site experience doesn’t match users’ preferred access methods, they might not come back, and SEO rankings could fall, too.

External Links Can Help Sites Rise in the Rankings

An analysis of the total number of outside sites mentioned in a media URL’s landing page found that the average was 29.2 for a top 10 site. The number climbed slightly to 30.7 for websites in the top 20.

That means even though it might take more time to add those external sources, doing so causes search engines to view the content as more valuable. Also, don’t forget that additional material helps build credibility with readers. You can include original documents, well-known news sources, interviews from primary sources, and more to flesh out a story. These are all reasons why external links will undoubtedly remain prominent in 2018.

Top-Ranking Pages Feature Highly Relevant Content

People associated with this recent report also pinpointed how when individuals perform online searches, they do so using media-related keywords. The sites that rank highest in Google are closely associated with those terms and get updated regularly. In the year ahead, you could waste time and money by publishing content and never thinking about it again.

Instead, it’s necessary to continuously track public content to monitor its performance. As needed, freshen it up with new details that fit current searches. Doing that should give new life to long-since published material.

If you publish content and never think about it again, you could be wasting time and money.
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Social Signals Have Positive Effects on Traffic Levels

Google does not factor in social signals—such as likes and tweets—when ranking a site. However, the results of this study indicate that the top 10 media sites on Google had thousands more social signals than other websites.

What does this mean for you? People still pay attention to content online that gets significant amounts of engagement. A smart strategy for 2018 is to figure out how to entice people to get immersed in your content. When that happens, your traffic levels should go up, too. People who use social networks usually like media URLs and spreading them through that sector of the online realm. Use this to your advantage by publishing share-worthy content that keeps people interested.

HTTPS Encryption Could Give You a Rankings Advantage

Google representatives confirm https encryption is one of the many factors that determine a site’s overall ranking. However, Searchmetrics’s study revealed only 12 percent of the top 10 media websites use https encryption. That statistic is just a quarter of the benchmark for other types of web content.

The first thing to realize about that statistic is that most media websites don’t ask for personal details, so site developers may see encryption as unnecessary. However, since Google now uses https encryption to help calculate rankings, encrypting your media site may allow it to rank higher as a result. Consider the possible pros and cons of encrypting your media site in the coming year.

The Highest-Ranking Media URLs Use More Images Than Lower-Ranked Sites

This investigation of what makes media sites conquer Google’s algorithms also found a connection between the number of 200×200-pixel images used. Sites achieved better rankings and appeared on the first page of search results when using seven percent more pictures than websites that were less prominent in search results.

This statistic doesn’t mean 2018 is the year to haphazardly pack your material with images and see if your rankings go up. It’s still necessary to take a balanced approach. Be mindful of the type of content and decide whether it’s best to use images, or other media like videos.

These takeaways could guide many of your SEO-related decisions for 2018. As you mull them over, remember that although this is an essential study, some of your internal research about page performance might give contradicting evidence that relates to your audience. After making changes to your content, always observe it as the outcomes unfold.

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How to Develop Buyer Personas Using Facebook Insights

Wondering how to create a buyer persona? Looking for free tools to help you? Facebook offers several useful tools that allow businesses to conduct detailed audience research. In this article, you’ll discover how to use Facebook Insights to quickly and easily create a buyer persona for free. What Is a Buyer Persona? If you were

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Presenting Your Findings: How to Create Relevant and Engaging SEO Reports - Next Level

Posted by meghanpahinui

Welcome to the newest installment of our educational Next Level series! Our last episodes covered how to transform low-value content and how to track the right keywords for your local business. Today, Meghan is here to share all the juicy details to include in a truly persuasive SEO report for your clients and how you can create your own with Moz Pro. Read on and level up!

When it comes to creating useful SEO reports for clients and members of your team, it can be tough to balance the best, most relevant information to include with what they actually want to see. Essentially, you should show your clients that what you’re doing is working and getting results that positively impact their business. That being said, though, you’ll need to ask yourself what they consider progress:

  • Are they trying to generate more traffic to their site?
  • Increase overall sales?
  • Improve their rankings?
  • Are they hoping to start ranking for a specific set of keywords or break into a new market which will provide more revenue?

Regardless of their specific business goal, you’ll need to create reports which are concise, straightforward, and easy to digest to remind your clients why they're investing in SEO and your services. If a report is too long, your client may lose interest. If a report is too short or doesn’t include the data they find most relevant, they may wonder what the heck they're paying for!

I like to think about creating SEO reports as if I’m writing up an experiment: I have an objective or problem that I’m trying to solve, a hypothesis about what will get me to that goal and solve my problem, and a procedure to follow, all of which leads to observations that will help me benchmark my progress and set up a new goal.

In this installation of Next Level, we’ll talk about what information you should include in your SEO reports and show you what modules you can add to your Custom Report in Moz Pro to illustrate that data.

1. Determine your objectiveWhat's the current SEO goal and how does it align with your client’s business objectives?

The first step in any endeavor is determining what you’re setting out to achieve. You’ll want to make sure to outline your current SEO goals clearly for your client. For example, your goal may be to increase rankings for select keywords, to increase overall Search Visibility, or to generate more inbound links. Perhaps even more importantly, you’ll want to explain how these SEO goals will impact your client’s business overall.

Include tangible business objectives, such as “increase monthly revenue” or “drive more traffic to your online shop,” but don’t forget to explain why you’ve chosen these as your objectives. Simply telling a client that you’re planning to work on increasing their keyword rankings won’t help them to understand why that’s important. By outlining what you’re working towards and why, you'll not only give direction to your report but also set your client’s expectations.

2. Form your hypothesisWhere should your efforts be focused to meet this goal?

How you plan to accomplish your client’s business goals through SEO is something that you’ll definitely want to think about when putting your SEO report together. What do you think needs to happen in order to make sure your client’s expectations and business goals are met? For example, if your client wants to increase the overall organic search traffic that comes to their site, you'll want to focus on improving their keyword rankings.

“Okay, but how are you going to do that?” asks your client. Here’s where you can outline your plan of attack and what you think will have the most impact, like making sure that all pages have meta descriptions that are the right length, or that all pages have title tags.

Asking yourself these types of “how” questions in advance will set you up for success when you go to create your report. A clear idea of your procedure — your way forward — will make sure the most relevant information is included and doesn’t get lost among a bunch of data irrelevant to your current goal. Taking the time early on to outline your next steps will help you stay on track and create concise, easy-to-digest reports.

SEO can be confusing, which is probably why your client hired you! Make sure you explain what you’re planning to do, how you plan to do it, and why. This will keep your client from feeling out of the loop and asking themselves questions like “What am I looking at? Is this really helping me?”

A transparent, informative explanation can be as simple as this:

“I’m working on making sure all your pages have relevant meta descriptions so searchers are better able to determine if your site is what they’re looking for in SERPs. This will help improve your overall click-through rate, which should help increase traffic to your site.”

If you can weave your goals directly into the explanation of what you're doing and how, all the better!

3. Outline your procedureWhat have you already done to work towards meeting this goal?

Time to show off what you’ve completed so far! Here, you'll include SEO goals you’ve already achieved, like fixed missing descriptions, resolved issues with 404 pages on the site, pages which have been optimized for target keywords, etc. People like to see evidence that their investments are paying off, so take care to remind your client what they're paying you to do, and create a detailed report to show just how effective you’ve been already.

The Moz Pro Custom Report tool comes in handy for this type of reporting, as well as the “Observations” portion we’ll talk about in just a bit. You can use the handy visuals in Custom Reports modules to illustrate what you’ve been working on and outline what you plan to attack next.

4. Record your observations

The “Observations” portion of your report is your place to show real, tangible data to your client. You’ve outlined what you’re doing to help them achieve their current SEO goal, and now it’s time to show them the results of your labor.

Keyword performance

The idea here is pretty straightforward: show your client which of their keywords have improved in the rankings, and how their Search Visibility has changed since the last report. For transparency, you may also want to include some info about the keywords that didn’t do as well — now would be a good time to tell your client how you plan to tackle those low-performing keywords!

You may also want to display how your client is ranking compared to their main competitors and call out specific instances of improvement.

Here's an example:

“Although the rank dropped for 5 of your target keywords, your overall Search Visibility is up by 7%, and you’re ranking higher than your competitors for all 5 of those keywords.”

It's important to keep your client’s expectations grounded by reminding them that fluctuation in keyword rankings from week to week is pretty normal, and comparing rankings over a longer period of time is often more representative of true performance.

Page optimization

A great way to add in more detail about keyword rankings to your Custom Report is with Page Optimization modules. The Page Optimization tool allows you to pair a specific page on the site you’re tracking with a target keyword to see a report of how well-optimized that page is for that keyword. This is especially useful if your client has a specific set of keywords they need to be ranking for. The Page Optimization tool makes suggestions as to what you can do to improve your chances of ranking, and will show you what you’re already doing that’s helping your client rank where they are now! When you add Page Optimization modules to your report, they can illustrate not only improvements you’ve made to certain pages and how rankings have changed for those keyword/URL pairs, but they can also highlight pages you’re not already working on that may be good opportunities for optimization.

Inbound traffic

Showing your client that more people are heading to their site is a straightforward way to show off the progress you’ve made. If you can, be sure to point out where you think the increase in traffic is coming from, whether it’s from higher keyword rankings, new backlink generation, or other factors related to the work you've done.

Link generation

If one of your goals is to generate more backlinks for your client, you’ll want to show them what you’ve accomplished. Be honest about the types of links you’re looking to acquire. For example, if you’re interested in quality over quantity and are focusing your efforts on acquiring links from sites with high MozRank and MozTrust, make sure you let your client know that, and explain what effect it could have on their backlink profile. Will your strategy earn them more links overall, or higher quality links — and which is better for their business? Explain why your goal is the best plan of attack for achieving their overall business goals.

Site crawl

Adding in Site Crawl modules to your Custom Report can effectively illustrate what you’ve been working on with regards to your client’s site specifically. For example, if you’ve focused on redirecting 404 pages to live, active pages, you could show them a graph illustrating the decrease over time in pages returning this type of error. Perhaps you have been working on cleaning up redirect chains, reviewing meta noindex tags, or editing pages with thin content. All of these things can be outlined so you can demonstrate your progress in your Custom Report using Site Crawl modules. You can also use these modules to show your client how their site has improved — e.g., by showing them a steady number of pages crawled each week alongside declining rates of on-site issues like 404 pages and thin content — and highlight areas of their site you think may still need some work.

5. Draw your conclusionsWhat’s next?

Once you’ve laid out what you’re working on, why, and how it’s impacting your client’s business so far, you’ll want to outline what they can expect to see next. Let them know what your next course of action is and what you think is working (or not working) so they can be prepared for your next report. If you’re planning to work on optimizing pages for keywords that aren’t ranking currently, or if you’re planning to go after some link-building opportunities, make sure they're aware!

Perform a final review

Finally, before sending your brand-new report out to your client, make sure to review it one last time to confirm that it’s telling the right story.

  • Does it properly illustrate what you’re working on and how that's positively impacting their overall business goals?
  • Does it use language which is easy to understand and that your client will care about?

Not everyone is an SEO wiz, so it’s important to make sure the report you’re presenting is easily comprehended. For example, if you’ve illustrated that their overall search visibility has gone up, will they understand that jargon and what it means? If not, have you made sure to explain what it is and why it’s important? Try to view the report from your client’s point of view and see if you’re able to find the true value in the data you’re presenting. Taking this extra step can really help solidify your report and make sure it’s the best representation of your work.

Schedule your report to auto-send

Within the Custom Reports section of Moz Pro, you can set up your shiny new report to be emailed weekly or monthly to help keep your clients up-to-date on how things are going. You can also choose to email the report directly to anyone who might have a stake in seeing the results of your SEO efforts, such as colleagues or stakeholders.

The most important thing is to make sure your clients know what they are paying for! They want to see tangible results that are applicable to their business specifically. A well-crafted, intentional SEO report will both make your job easier and help your client rest easy knowing their investment is paying off.

If you’re ready to dive in and start creating your own shiny new Custom Report, be sure to sign up for a 30-day free trial of Moz Pro:

Start your free month now!

If you find you need more help getting started with your own report, be sure to check out our page all about Custom Reports on the Help Hub.


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